The exchanged item must be in original condition, undamaged, and with all accessories and original packaging intact. In making selections, we have prioritized modernization of repertoire choices by the new addition of works by both re-emerging masters of past centuries and by the great composcrs of today including Santiago de Murcia, Matteo Carcassi, Heinrich Albert, Agustin Bartios, Héctor Ayala, Dusan Bogdanovié, Andrew York, Nikita Koshkin, Roland Dyens, an. If you wish to exchange your purchase, we require the original item returned at your expense prior to releasing the replacement. For the full requirements for this level consult RCM Guitar Syllabus page 38. We accept exchanges within 30 days of the delivery date. Galinas Guitar Studio For Grade 6 RCM Guitar examination candidates must prepare two contrasting selections: one from list A, one from list B, one from the list C and two studies.We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. In the event that your order arrives damaged or defective in any way, please contact us as soon as possible at or 20 with your name, order number, and a photo of the damages.If the above conditions are not met, the return will be subject to a 20% restocking fee. We accept returns up to 30 days after delivery, if the item is unused, in its original condition, and with all packaging and accessories intact and included, minus the shipping costs for the return.We will contact you directly if we encounter any issues with your order. Please provide a physical address when using our checkout, or it will cause delays in order processing. If you haven’t received your order within 10 business days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.Please allow 48 hours for the tracking information to become available after your order ships. When your order has shipped, you will receive an email notification from us which will include a tracking number that you can use to check its status.We currently do not offer international shipping.Please contact us to receive a quote and an invoice that can be paid online. We do offer Canada-Wide shipping on a case-by-case basis. ![]() ![]()
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